Extensive GCC-Wide Service Provider Network

Assist ME operates one of the region's most comprehensive roadside assistance networks, covering Bahrain, Saudi Arabia, UAE, Kuwait, Oman, and Qatar.

Our trusted service partners are strategically positioned across the GCC to provide:

• Emergency roadside assistance
• Vehicle towing and recovery
• Battery jump-start services
• Flat tire replacement
• Fuel delivery
• Vehicle lockout assistance

With our efficient dispatch system, assistance can often reach you within 30–45 minutes of your request.

24/7 Customer Support in Arabic & English

Vehicle emergencies can happen at any time. That's why Assist ME offers a fully staffed 24/7 multilingual call center to support customers day and night.

• Immediate assistance during vehicle emergencies
• Real-time service updates
• Professional guidance and support
• Fast response to customer inquiries

Our goal is to provide peace of mind when you need help the most.

Intelligent Service Dispatch System

When a request is submitted, Assist ME's platform automatically identifies the nearest available service provider based on location and traffic conditions.

Benefits include:

• Faster response times
• Reduced waiting periods
• Efficient route optimization
• Real-time provider tracking

Customers receive accurate Estimated Time of Arrival (ETA) notifications and can track the service unit until assistance is complete.

Smart Technology for Faster Response Times

Assist ME leverages innovative technology to deliver a superior roadside assistance experience.

• GPS Tracking
• Google Maps Integration
• Live Chat Support
• SMS & Email Notifications
• Computer Telephony Integration (CTI)
• Real-Time Service Monitoring

Every stage of the service process is tracked and recorded, ensuring complete transparency, faster dispatch, and exceptional service quality.

Easy-to-Use Mobile App

Available on both Google Play Store and Apple App Store, the Assist.ME mobile app allows customers to:

• Request roadside services instantly
• Track service vehicles in real time
• Receive ETA notifications
• Monitor service status updates
• Communicate directly with customer support
• View completed and active service requests

The app provides a simple and convenient way to access emergency assistance wherever you are.

Real-Time Service Tracking

Transparency is a key part of our service. Customers can:

• Track service vehicles live on the map
• Receive instant notifications for every status update
• Communicate with support agents via chat
• Monitor the entire assistance process from request to completion

This ensures a stress-free and fully informed customer experience.